Our Values

Timeline strives to be a centre of technical and creative excellence as well as a fun and rewarding place to work. It is also vitally important that Timeline delivers a high quality service and great customer experience at all times.

To help us achieve these aims we have developed a series of common values. They are simple and easy to remember, using the acronym STRIVE.

Service

We are client focused, striving to deliver the highest levels of service and quality across every project. Should things go wrong, we do whatever it takes to put them right, and to ensure that our clients feel informed and supported.

Teamwork

We work together as a team, both locally and across the group. We support and assist each other wherever we can. We promote harmony, understanding and tolerance of others.

Responsibility

We take ownership of our tasks and accept responsibility for our actions. We fulfil our commitment to our clients and colleagues at all times. We undertake our business in a socially responsible manner, contributing positively to the communities in which we operate. We work hard to minimise our impact on the environment.

Innovation

We strive to innovate in our technical delivery, to continuously improve our business processes and to push ourselves to exceed our clients’ needs at all times.

Value

We value our colleagues and clients equally. We endeavour to offer all of our clients the best value for money and service. We place a strong emphasis on sustainable growth and commercial responsibility.

Enthusiasm

We undertake all of our business in an approachable, passionate and enthusiastic way. We strive to make the work place an enjoyable and welcoming environment, allowing both the individual and the team to perform to the very best of their abilities.