Junior IT Support Engineer - BT Sport
This is an opportunity to work in BT Sport’s award-winning broadcast facility which includes four HD broadcast studios, 1 UHD and 9 HD galleries, a large post-production village, multi-channel MCR and playout operation.
Reporting to the IT Systems Lead, you will be expected to support the requirements and challenges of complex interrelated systems in a 24/7 broadcast facility. You will be the main point of contact for end-users, manning the IT Helpdesk, resolving Tier 1 issues (password resets, simple user direction and training), escalating Helpdesk Tickets and calls to the wider IT team. In conjunction with your IT colleagues, you will be expected to help enforce IT security and management policies across our systems, with minimal impact on the specialist needs of each department. This is an excellent opportunity for a graduate, or newly experienced IT junior to join, grow and flourish within an excellent team.